Simply, you can just go to “Contact Us” form and then you start uploading your photo and the details. Our team will immediately respond to your request when they are available on the business day. If you want to get the images edited fast, you can contact us via email.
Our team will work on your image based on the quote made and the estimated time that our editors need to finish the editing. Fortunately, we would love to give you a special discount if you request so many orders.
We will inform you the turnaround time after you request a quote as well as upload the photo. Anyway, the TAT itself also depends on the number of orders and the photo editing difficulty level. Generally, we need 24 hours to finish it. But, you can inform us the TAT you want from 24 hours, 72 hours, up to one week.
Well, there is no limitation on using our service. You can send as many as photos you want because we are dedicated to helping our clients.
For your information, our service has a lot of professional editors and they are all experienced and qualified. Moreover, we also have handled so many projects and all of the clients were satisfied. Anyway, suppose you are not satisfied with our job, you can contact us immediately and tell us the problems. Thus, our team will fix the issue directly for free and resend the photo to you. But, if you still do not feel happy with the second editing, we will return your money 100%.
Anyway, you can send any image formats such as JPG, JPEG, EPS, PSD, RAW, and much more.
We will send the image edited based on the original format or you can tell us if you want a different format.
Certainly, we will not use our clients’ images for any reasons or purposes.
There are three ways that you can choose to transfer your photos to us:
- Web Uploader, you just simply visit our website to sign in and then upload the file directly.
- FTP Account Set up
- Using Google Drive, DropBox, or Wetransfer
You do not need to worry about the safety because we provide individual FTP account that will be used by every single client. We will give you a username and a password to log in. So, nobody can access it, but you and our team only. You can request to get a username and password if you prefer FTP transfer and we will immediately prepare it for you.